Delete Your Zervio PH Account

Last updated: November 1, 2026

You can delete your Zervio PH account and the data connected to it at any time, either in the app or by email.

Option 1: Delete it in the app

Open Zervio PH and log in.
Tap Profile & Settings.
Tap Manage Account.
Tap Delete Account.
Read the “Are you sure?” message and confirm.

One account covers both Customer mode and Worker mode, so deleting it removes both.

Option 2: Ask us to delete it by email

Use this if you cannot log in or prefer email.

Send an email to Contact@zervioapp.com from the email address registered on your account.
Use the subject line “Delete my Zervio account”.
Include your name as it appears on your profile.
We may reply to confirm the request is really from you before we act. We will email you again once your account has been deleted.

We only act on deletion requests sent from the email address on the account, to protect it from being deleted by someone else.

What is deleted

When your account is deleted, we remove from our active systems:

Your profile, including your name, email address, contact number, and location details
Your profile picture, About text, and portfolio photos
The jobs you posted and the bids you made
The reviews you wrote, and the Worker profile and reviews attached to your account

What may be kept

We may keep limited information when the law requires it, or when we need it to resolve disputes or prevent fraud and abuse. This includes records of reports and blocks, which help us protect other users. We keep it only as long as needed. Copies in backups are removed as the backups are replaced in the normal cycle.

Good to know

Deleting your account is permanent and cannot be undone. To use Zervio again, you will need to create a new account.
If you want to change or remove only some information, such as a photo or your bio, you can edit your profile in the app without deleting the account.

Questions

Email Contact@zervioapp.com. You can also read our Privacy Policy to see how we handle your data.